Hello!
Welcome to my Portfolio.

I’m Omar Higgs
and I am a Data Literacy Coach & Analytics professional.

Innovate. Build. Empower. Execute.

Omar Higgs

Data Literacy Coach

Introduction.

Building a Future of Data-Driven Leaders.

The Intellicient Data Confidence Academy is the manifestation of a career-long journey surrounding data – constructs, problems, solutions, frameworks.  The Academy will brings together this wide range of areas and skills, applied to bridge long-standing gaps between business and technology.

What this means for our clients is an approach rooted in experience dealing with a myriad of data-related business problems across an array of industries, functional areas, and organizational levels.

“From literacy to confidence — unlocking data-driven leaders.” That slogan is profound for us.  It personifies a journey that we stand behind partnering with you in — saboteur by diminished saboteur .”

Achievement Highlights

Industries
Served
10 +
Years of
Experience
30
Functions
& Roles Served
20 +

Resume.

Education & Working Experience

2025 - Present
  • The Intellicient Data Confidence Academy

    - Founder / Data Literacy Coach

    I help organizations move beyond data literacy to achieve true data proficiency and confidence. Too often, companies invest heavily in BI tools and analytics platforms, yet business users still feel overwhelmed, hesitant, or disconnected from data. That’s where I come in. With a dual MBA from UCLA & NUS and over 15 years in lead roles with analytics and business transformation initiatives across healthcare, higher education, energy, and enterprise services, I specialize in bridging the gap between business users and technology. My work empowers executives, managers, and frontline staff to confidently interpret, trust, and act on data in their daily decisions. As Founder of the Intellicient Data Confidence Academy, I’ve developed coaching frameworks that:
2018 - 2025
  • UCLA Office of the Vice Chancellor

    - Analytics Lead

    As Business Intelligence (BI) Manager and Business Analytics Lead, I directed end-to-end reporting and analytics operations, overseeing a team of business analysts and developers supporting an enterprise-wide Oracle Cloud Financials transformation. I provided functional leadership for financial reporting and analytics using the Oracle Financial Integration Hub, driving the reporting strategy, stakeholder analysis, and product roadmap. I managed resource allocation, stakeholder engagement, and data migration efforts while leading the design, configuration, and testing of key modules and processes. Partnering closely with UCLA executive management, I developed proof-of-concepts, communication strategies, and future-state reporting roadmaps to standardize processes and advance the university’s analytics maturity.
  • UCLA David Geffen School of Medicine

    - BI Lead

    As Business Intelligence (BI) Lead, I managed stakeholder engagement across Financial Affairs, Academic Affairs, and the School of Medicine to define user personas and ensure accurate requirements management within an Agile framework. I developed and deployed various Power BI dashboards and paginated reports with advanced DAX measures, calculated tables, and row-level security to support financial and operational reporting. I also standardized the Power BI development lifecycle with version control, testing, and best practice reviews. Partnering with the Director, Project Managers, and Data Architect, I shaped product roadmaps and proof-of-concepts for batch and statement reporting solutions, aligning deliverables with stakeholder needs and driving adoption across the organization.
2016 - 2018
  • Intellicient

    - Business Analytics Consultant & Product Owner

    Project: Data Analytics Cost Estimation for Corrugated Packaging
    Project: Enterprise Data Analytics

    For the Data Analytics Cost Estimation for Corrugated Packaging project, I conducted stakeholder analysis and impact assessments in collaboration with client partners to build a comprehensive strategy that identified and validated change impacts for packaging spend optimization. I developed communication and training plans to drive process improvement and ensure successful user adoption of the BI platform, reducing costs and mitigating market disruption risks. Additionally, I created cost estimation models and performed detailed data analyses on packaging specifications, annual volumes, and shipping requirements to enhance cost efficiency and operational performance.

    In the Enterprise Data Analytics initiative, I designed and executed programs to ensure compliance with key business policies, plans, and controls, strengthening governance and accountability. I also provided project planning and cost estimation to improve BI user adoption and analytics maturity, supporting the organization’s transition toward a data-driven decision-making culture.
2014 - 2016
  • Accenture

    - Consultant / Analytics Team Lead & Supervisor

    Project: Enterprise Data Warehouse Deployment & Analytics
    Project: Health Plan BI Deployment

    As Healthcare Techno-Functional Analytics Lead and Product Owner at Accenture, I led enterprise-wide business intelligence and data initiatives across a major healthcare project

    For the Enterprise Data Warehouse Deployment & Analytics program, I developed and executed change strategies for the healthcare user community spanning 17 capabilities, leveraging Agile methodologies to drive adoption of a data-driven culture. Partnering with project managers and client executives, I conducted stakeholder and capability analyses to assess business readiness for BI architecture transformation. I supervised a team of five analysts and developers to align data and visual analytics requirements with functional needs, overseeing Agile sprint planning, prioritization, and delivery. My leadership supported the enterprise-wide deployment of Tableau visual analytics integrated with the Epic data mart. In the Health Plan BI Deployment, I designed and enhanced Tableau visualizations, including interactive dashboards and detailed reports, to support executive and operational decision-making. Collaborating closely with the Enterprise Data Warehouse Lead, BI Architect, and BI Director, I helped assess the organization’s readiness for the future state of reporting and analytics supporting Annual Enrollment operations.
2008 - 2014
  • Intellicient

    - Business Analytics Consultant [Product Owner & Consultant]

    Project: Data Consolidation & Talent Acquisition Data Dashboard Reporting, client: BP Americas
    Project: BI Maturity Assessment & Roadmap Development, client: Aztec Facilities
    Project: Global HR Recruitment Analytics & Reporting, client: BP Americas

    As a contract consultant at Intellicient, I led multiple enterprise analytics and reporting initiatives across global clients, including BP Americas and Aztec Facilities.

    For the Data Consolidation & Talent Acquisition Data Dashboard Reporting project with BP Americas, I managed the full product development lifecycle—from stakeholder analysis and requirements management to proof-of-concept design, prototyping, deployment, and user training. Partnering closely with the Director of Talent Acquisition, I developed and documented user personas to ensure alignment between analytics deliverables and business needs, while also designing communication and readiness strategies to support data consolidation and visualization adoption.

    For the BI Maturity Assessment & Roadmap Development engagement with Aztec Facilities, I conducted readiness assessments and developed user personas to promote user adoption and cultural alignment toward data-driven decision-making. Working directly with the C-suite, I created and executed a comprehensive communication plan to facilitate change management and managed the end-to-end development lifecycle of the organization’s data visualization products.

    In the Global HR Recruitment Analytics & Reporting initiative with BP Americas, I performed stakeholder and requirements analyses with recruiters, managers, and global directors to define a BI roadmap that advanced analytics maturity from current to future state. I also developed targeted planning, communication, and training programs for HR recruitment teams across the U.S. and U.K., ensuring consistent understanding and utilization of analytics at all organizational levels.

Services.

Providing Professional Quality & Creativity

Strengths.

I Always Improve My Skills Every Day!

Data Literacy
90 %
Techno-Functional Liaison
93 %
Analytics Strategy
93 %

Projects.

Learn About The Projects That Made My Name

Education.

Global EMBA
2022
LOGO_NUS (TRANSPARENT)-Small
Global EMBA
2022
LOGO_UHD (TRANSPARENT)-Smal-2
BBA
Cmp. Info Sys.
1993

Pricing.

Refer To My Cooperation Price List

Individual Customers Individual Customers Individual Customers

Testimonials.

What Do Customers Say When Working With Me?

Work With 65+ Brands Worldwide

Contact.

Let’s Work Together!

    a consummate professional

    bridging business and technology

    data literacy

    data proficiency

    data confidence

    Copyright © 2025 Intellicient Data Confidence Academy. All Rights Reserved.

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    architecture

    Maiko Drawings – Architecture Studio Website

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    Detail

    Architecture, Interior
    London, UK
    87,120 sqft
    Cultural Excellence Distinction
    Olivia Bennett
    $12 Million USD
    Completed in 2022

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